Received an Orlando Promotion Center voicemail offering a complimentary cruise for two after a hotel stay? Check the seller and written offer before calling back with personal or payment information.
Quick verdict: Published consumer reports describe similar cruise pitches using this name, including urgency and, in some accounts, payment requests. We have not verified the operator or the claimed travel-company affiliations. Treat the offer as unverified and do not pay to claim a supposedly free prize.
On this page: Reported calls · What is unverified · Check the offer · If you paid · FAQs.
What do the published reports describe?
We reviewed indexed text for five distinct BBB Scam Tracker records. These are consumer submissions, not independently verified findings or a count of unique victims. Their reported dates span April through September 2026.
- A September 21 report describes a caller using the name Lori, mentioning hotel brands and an Islander cruise, and saying the recipient had limited time to respond.
- August 11 and August 31 submissions describe similar messages using Bonnie’s name. Similar wording does not establish who placed the calls.
- An August 5 report alleges a request for $346 to secure a trip. That amount belongs to that account; it is not a verified standard fee.
- An April 8 report describes a November 25, 2025 contact, an alleged $695 card payment and subsequent difficulty arranging dates. We did not verify the payment or later outcome.
What remains unverified?
A voicemail’s use of hotel or cruise-line names does not establish a partnership. We have not authenticated a legal business identity, seller registration, customer contract or booking connected to these reports. We also have not established that all callers using the name belong to the same operation.
The reports’ dates do not prove a new October campaign, and we have not added the alleged amounts into a loss total. A caller knowing a hotel name is not, by itself, evidence of a hotel data breach or authorized referral.
How should I check a free-cruise offer?
The FTC’s travel guidance identifies payment demands for free prizes, missing details and pressure to decide immediately as warning signs. The Florida Department of Agriculture and Consumer Services provides travel-seller checks and a registration lookup link.
- Identify the contracting seller. Ask for its full legal name and written terms. A caller’s first name and promotional label are insufficient.
- Verify any claimed affiliation independently. Contact the hotel or cruise company through contact details you obtain yourself. Ask about the precise offer and seller.
- Request the complete price and restrictions. Separate the fare from taxes, port charges, booking fees, presentations, upgrades, blackout dates and cancellation conditions.
- Check the relevant registration requirements. Use the Florida agency’s own lookup when applicable; exemptions exist, and a name-only search is not a final legal determination.
- Allow yourself time to decide. Do not provide card details merely to preserve a place in an unsolicited promotion.
A documented discounted trip may have charges disclosed in advance. That is different from being told that a prize is free and then being pressured to pay before receiving verifiable terms. For the broader pattern, see our advance-fee guide.
What if I already paid or shared card information?
Save the voicemail, call date, written offer, receipt, statement descriptor and correspondence. Contact your card issuer or other payment provider promptly, explain what happened and ask about stopping or disputing the payment. Follow the FTC’s steps for your payment method; a refund is not guaranteed.
The Florida travel-scam page also links to its complaint process. Keep any report specific to your own experience, and do not send additional money to an unsolicited caller promising to recover the first payment.
Orlando Promotion Center FAQs
Is Orlando Promotion Center a verified travel company?
We have not verified the operator behind the reported calls. The name alone does not establish registration, affiliation or the validity of an offer.
Does a named cruise ship prove that my offer is real?
No. Verify the seller and proposed booking independently with the cruise company.
Are the reports proof that every caller is fraudulent?
No. They document reported experiences. They do not authenticate every call, identify a single operator or establish a court finding.
Should I call the voicemail number to verify it?
A callback reaches whoever supplied the number. Use independently obtained company contact information to check the claimed relationship first.
Reviewed October 31, 2026. We used published BBB report extracts and official general guidance. Some direct BBB pages could not be fetched, and we did not interview reporters, purchase a trip or inspect individual contracts. The official travel guidance does not name this particular caller.
Received a similar call or completed a trip connected with an offer? Share non-sensitive details, including the date, what was promised and whether the matter was resolved. Do not post card numbers, booking credentials or personal contact information.
ThinkItsAScam.com is independent of the callers and travel companies discussed. Company affiliations in a reported message remain unverified.
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