If you searched for MyIQ scam, MyIQ charge, MyIQ subscription, MyIQ $29.99 charge, or how to cancel MyIQ, you may have taken an online IQ-style test and later noticed a recurring payment on your credit card, debit card, PayPal account, or bank statement.
MyIQ is a real online assessment and personal-development service operated by Envest Research Inc. The main consumer concern is not whether the website exists. It is how the introductory trial changes into an automatically renewing paid subscription.
At the time of this update, MyIQ's main U.S. offer advertises a $1 seven-day trial followed by $29.99 every 28 days unless the subscription is canceled.
Quick Verdict
MyIQ is an identifiable online service with an automatically renewing subscription. Its current website discloses a $1 seven-day trial followed by a paid recurring plan. However, many consumer reviews say they expected a low-cost one-time IQ result and were surprised by later subscription charges. Before paying, review the trial length, renewal amount, billing frequency, cancellation method, and refund policy.
On this page: What is MyIQ? · Current pricing · Why people search scam · Reviews and complaints · How to cancel · Refunds · Disputing charges
MyIQ currently offers a low-cost trial that automatically converts to a recurring subscription unless canceled. Check the renewal price and cancellation terms before paying.
What Is MyIQ?
MyIQ is an online service offering IQ-style assessments, cognitive reports, brain-training activities, puzzles, courses, and other personal-development content.
The website identifies the U.S. operator as:
Company: Envest Research Inc.
Website: MyIQ.com
Support email: help@myiq.com
Mailing address:
2093 Philadelphia Pike #3129
Claymont, DE 19703
United States
MyIQ itself states that its test is intended for educational or entertainment purposes and is not a substitute for a professional evaluation.
How Does the Current MyIQ Subscription Work?
MyIQ's current main U.S. offer shows the following subscription structure:
- Trial price: $1
- Trial period: 7 days
- Standard price after trial: $29.99
- Billing frequency: Every 28 days
- Renewal: Automatic until canceled
This means the initial $1 payment should not be assumed to be a one-time purchase of an IQ score.
If the subscription is not canceled before the trial expires, the selected paid plan begins automatically.
Every 28 Days Is Not the Same as Once Per Calendar Month
A subscription billed every 28 days can generate approximately 13 charges over a full year rather than the 12 payments associated with monthly calendar billing. Check the number of days between charges rather than expecting each payment on the same date of the month.
Pricing may vary by country, promotion, currency, or offer. Review the exact terms displayed during your own signup rather than assuming every MyIQ customer has the same rate.
Why Are People Searching for "MyIQ Scam"?
The most common concern is the transition from the inexpensive introductory offer to recurring billing.
MyIQ says its signup process displays the trial price and the selected subscription price and requires users to acknowledge those terms.
However, many consumer reviews say they believed they were paying only for a low-cost test or result and did not realize an ongoing subscription would follow.
Common complaint themes include:
- Expecting a one-time IQ-test payment
- Later seeing a $29.99 or other recurring charge
- Not realizing the trial converted automatically
- Forgetting to cancel during the seven-day period
- Difficulty identifying the email address tied to the account
- Disputes about whether cancellation occurred before a renewal
- Refund requests after recurring payments were discovered
Those complaints describe individual experiences. They do not establish that every MyIQ signup, charge, cancellation, or refund follows the same pattern.
Why Did MyIQ Charge Me $1?
The $1 payment currently corresponds to MyIQ's seven-day introductory subscription trial.
During the trial, users receive access to paid features connected with their test results and MyIQ account.
Unless the subscription is canceled before the trial ends, the selected recurring rate begins automatically.
If you see a $1 MyIQ charge, search your email for:
- MyIQ
- IQ test
- IQ score
- Trial
- Subscription
- Envest Research
Also check spam, promotions, archived mail, and any secondary email addresses that may have been used.
Why Did MyIQ Charge Me $29.99?
The main current U.S. subscription offer renews at $29.99 every 28 days after the seven-day trial.
A $29.99 MyIQ transaction may therefore represent:
- The first paid subscription charge after the trial
- A later 28-day renewal
- A subscription opened by another authorized card user
- A PayPal or other payment-account subscription
- An unauthorized payment if nobody in your household recognizes the signup
Do not assume that canceling after a charge posts automatically reverses that payment. Cancellation and refunds are separate processes.
Can MyIQ Charge a Different Amount?
Yes. Different countries, currencies, promotions, older plans, or signup offers may have different prices.
If your amount differs from $29.99, compare it with:
- The original signup page
- Your welcome email
- Your current MyIQ account
- The currency used during signup
- Your card issuer's foreign-exchange fees
- The complete statement descriptor
Do not assume that a different price automatically means the transaction belongs to an unrelated company.
MyIQ Reviews and Complaints
Current independent reviews are mixed.
Many reviewers describe the test as entertaining, quick, interesting, or easy to use.
At the same time, a recurring theme among negative reviews involves consumers saying they did not understand that the introductory payment led to a recurring subscription.
Other negative-review themes include:
- Unexpected recurring charges
- Disagreement over subscription consent
- Charges discovered after several billing cycles
- Difficulty identifying the account used during signup
- Refund disputes
- Charges that consumers say continued after they believed they had canceled
You can review current feedback on Trustpilot's MyIQ review page.
Consumer-review allegations should be considered alongside MyIQ's published terms and the records from the individual signup.
Is the MyIQ Test a Professional IQ Evaluation?
No. MyIQ's own current website states that the test is intended for educational and entertainment purposes and is not a substitute for professional evaluation.
An online score may be interesting for personal use, but it should not automatically be treated as equivalent to a professionally administered psychological assessment.
How to Cancel MyIQ
MyIQ currently says subscriptions can be canceled through its self-service cancellation portal or from the user's profile after signing in.
To cancel:
- Go directly to MyIQ's official cancellation instructions.
- Open the Cancellation Portal.
- Enter the email address associated with the account.
- Complete every cancellation step.
- Save the confirmation screen.
- Save any cancellation email.
- Check your account to make sure automatic renewal is disabled.
- Continue monitoring your payment statement.
MyIQ says account access generally continues through the end of the paid billing period after cancellation.
What If MyIQ Cannot Find My Account?
If a recurring charge appears but you cannot log in, consider whether the signup used:
- A secondary email address
- An email address entered with a typo
- A Google or Microsoft sign-in
- A PayPal email address
- A spouse or family member's email
- Another authorized cardholder's account
Contact MyIQ at help@myiq.com through a verified official channel.
Provide enough information to help identify the account, but do not email your full credit-card number, CVV, bank login, PIN, password, Social Security number, or one-time authentication code.
How Do MyIQ Refunds Work?
Canceling the subscription does not automatically guarantee a refund for a payment that already processed.
MyIQ maintains a separate refund policy and says refund requests are reviewed under that policy.
If a refund is approved, MyIQ says:
- Its own processing may take up to three business days.
- Many refunds appear within one or two business days after processing.
- Some banks may take five to ten business days.
- The refund goes back to the original payment method.
If you are requesting a refund, save:
- The date you signed up
- The trial amount
- The recurring charge dates
- Your cancellation date
- Your cancellation confirmation
- Your support emails
- Any refund approval
See MyIQ's current refund information for updated processing guidance.
What If You Did Not Authorize the MyIQ Charge?
First determine whether anyone with authorized access to your card or payment account completed a MyIQ test or trial.
Check:
- Your email accounts
- Your browser history
- PayPal activity
- Other digital-payment accounts
- Other authorized card users
- Earlier $1 MyIQ transactions
If no authorized subscription can be identified, contact your card issuer or payment provider promptly.
Ask:
- Whether the transaction is coded as recurring
- Whether additional MyIQ charges are pending
- Whether future merchant-initiated payments can be stopped
- Whether the transaction should be disputed
- Whether the card should be replaced
If the subscription belongs to you but you canceled before a later renewal was charged, provide your cancellation confirmation to both MyIQ and your financial institution.
What To Say to Your Bank
If you cannot identify the subscription, you can explain:
“I have a recurring MyIQ transaction that I do not recognize. I checked my email and payment accounts and cannot identify an authorized subscription. Please provide the complete merchant information and tell me what steps I should take to dispute the charge and prevent additional transactions.”
If you did sign up but believe you canceled before a renewal, explain that instead and provide the cancellation evidence.
Accurately describing the situation helps distinguish an unauthorized-card-use claim from a billing or cancellation dispute.
FTC Guidance on Trials and Auto-Renewing Subscriptions
The Federal Trade Commission advises consumers to check trial length, renewal pricing, billing frequency, and cancellation instructions before providing payment information.
The FTC also recommends:
- Saving the subscription terms
- Marking the date the trial ends
- Knowing how to cancel before signing up
- Saving cancellation confirmations
- Monitoring card and bank statements afterward
- Disputing charges with the payment provider if a company continues billing after a valid cancellation
See the FTC's guide to free trials, auto-renewals, and subscriptions.
How to Avoid Similar Subscription Surprises
Before paying a small amount to unlock an online quiz, assessment, report, or result:
- Look for the word “trial.”
- Look for an automatic-renewal statement.
- Record the regular subscription price.
- Check whether billing is weekly, biweekly, every 28 days, or monthly.
- Find the cancellation instructions before paying.
- Take a screenshot of the checkout terms.
- Save the welcome email.
- Set a reminder before the trial ends if you do not intend to continue.
Related Subscription and Billing Guides
Other online services use similar low-cost trial or introductory-payment models that can lead to recurring billing if the subscription is not canceled.
- TestLibrary Scam or Legit? Subscription and Billing Complaints
- Shipments Free Scam? Is ShipmentsFree.com Legit?
MyIQ Charge on Your Credit Card or Bank Statement
If your main question is identifying the actual MYIQ statement charge, our sister site ChargeOnMyCard.com has a dedicated billing guide covering the trial, recurring amount, statement descriptors, cancellation, and unauthorized-payment questions.
MyIQ Charge on Credit Card: $1 Trial or $29.99 Subscription?
This specific sister-site page is directly related to MyIQ billing and is more useful here than a general ChargeOnMyCard.com homepage link.
Official MyIQ and Consumer Resources
- MyIQ Official Website
- MyIQ Official Cancellation Instructions
- MyIQ Refund Information
- FTC: Free Trials, Auto-Renewals and Subscriptions
- FTC ReportFraud
MyIQ Scam or Legit FAQs
Is MyIQ a scam?
MyIQ is a real online service operated by Envest Research Inc. The main consumer concern involves subscription billing rather than the existence of the service. MyIQ currently discloses a $1 seven-day introductory trial followed by recurring paid billing, while many consumer reviews say they did not fully understand that recurring charges would follow.
Why did MyIQ charge me $1?
The current main U.S. offer uses a $1 seven-day introductory trial. Unless canceled, the subscription then converts to the selected paid plan.
Why did MyIQ charge me $29.99?
The main current U.S. offer renews at $29.99 every 28 days after the seven-day trial. Other prices may apply depending on the country, offer, currency, or plan used during signup.
Is MyIQ $29.99 per month?
The current main offer says $29.99 every 28 days rather than once per calendar month. That distinction can result in more than 12 renewal charges during a full year.
Does MyIQ automatically renew?
Yes. MyIQ states that its subscriptions automatically renew until canceled.
How do I cancel MyIQ?
Use MyIQ's official self-service cancellation portal or cancel from your profile after logging in. Save the confirmation and check your statements afterward.
Does canceling MyIQ automatically give me a refund?
No. Cancellation prevents future renewals when completed in time. Refunds for charges that have already processed are handled separately under MyIQ's refund policy.
How do I contact MyIQ?
MyIQ currently directs customers to its Help Center and lists help@myiq.com for support.
Who owns MyIQ?
The current MyIQ website identifies Envest Research Inc. as the U.S. operator and lists 2093 Philadelphia Pike #3129, Claymont, Delaware 19703.
Is the MyIQ result a professional IQ assessment?
No. MyIQ's current website says its test is intended for educational or entertainment purposes and is not a substitute for a professional evaluation.
What if I never took a MyIQ test?
Check other authorized card users, email accounts, PayPal, and earlier small MyIQ payments. If no authorized account or signup can be identified, contact your financial institution and follow its unauthorized-transaction process.
What if MyIQ keeps charging after I canceled?
Save your cancellation confirmation and contact MyIQ. If another transaction posts after a valid cancellation and the issue is not resolved, contact your card or payment provider and ask about its dispute process.
Bottom Line
MyIQ is a real online assessment service with an automatically renewing subscription model.
The current main U.S. offer is clearly structured as a $1 seven-day trial followed by $29.99 every 28 days unless canceled.
The important question for an individual customer is whether the subscription terms shown during that person's signup were understood and whether any later charges match the account, cancellation history, and agreed billing plan.
If you only want the initial test or result, review the renewal terms before paying and cancel before the trial expires if you do not want continued access.
Have You Used MyIQ?
Share the non-sensitive details of your experience below. Your report may help other consumers understand MyIQ trials, recurring billing, cancellation, and refunds.
- How much did you pay initially?
- Did you understand that the payment started a trial?
- What recurring amount appeared later?
- How many days passed before the recurring charge?
- Were you able to find the cancellation portal?
- Did you receive cancellation confirmation?
- Did another charge appear after cancellation?
- Did you request a refund?
- Was the refund approved?
- Did your bank or PayPal help resolve the issue?
Please do not post card numbers, bank-account information, email addresses, IQ scores, account passwords, PayPal details, transaction IDs, authentication codes, or other sensitive personal information.
Page researched and updated: September 18, 2026.
ThinkItsAScam.com is an independent consumer-information website and is not affiliated with MyIQ, myIQ.com, Envest Research Inc., Trustpilot, any bank, card network, PayPal, payment processor, or government agency. Consumer reviews describe individual experiences and allegations and do not establish that every signup or transaction was unauthorized. Subscription prices, trial periods, billing frequencies, cancellation procedures, refund rules, and company information can change. Verify the terms associated with your own account and payment. This article is for general consumer education and is not legal, psychological, or financial advice.
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