Consumers searching for "MyTraitsProfile scam", "MyTraitsProfile legit", or "MyTraitsProfile reviews" are often trying to understand why a low-cost personality test resulted in a larger recurring charge.
MyTraitsProfile is a real online assessment service offering personality, career, behavioral, relationship, and self-discovery tests. However, its current pricing includes a seven-day access plan for $1.95 that automatically converts to a $39.95 membership billed every four weeks unless canceled.
Recent consumer reviews allege unexpected subscription enrollment, duplicate charges, difficulty canceling, and dissatisfaction with the test results. These reports deserve attention, but they do not establish that every MyTraitsProfile transaction is fraudulent.
MyTraitsProfile operates an active website with published prices, subscription terms, customer-support information, and an online cancellation page. Its current checkout discloses that the $1.95 seven-day plan renews for $39.95 every four weeks unless canceled. However, recent consumer reviews allege that customers did not expect the recurring membership, were charged more than once, or experienced cancellation problems. Carefully review the recurring-payment authorization before submitting your card.
What Is MyTraitsProfile?
MyTraitsProfile.com is an online assessment platform. The website offers digital tests and reports involving subjects such as:
- Personality traits
- Career preferences
- Professional strengths
- Social behavior
- Relationships
- Personal patterns
- Self-discovery
The service provides digital results rather than physical merchandise. A customer may therefore receive a card charge without a shipment, package, or delivery confirmation to help identify the purchase later.
The current MyTraitsProfile Subscription Policy identifies the service provider as:
- Company: Aura Health
- Address: 30 N Gould Street, Suite R, Sheridan, WY 82801, USA
MyTraitsProfile Subscription Policy
Is MyTraitsProfile a Scam?
The available evidence does not establish that MyTraitsProfile is simply a fake website taking payments without providing a service.
The company operates an active assessment platform and publishes:
- A pricing page
- A secure checkout page
- Recurring-billing disclosures
- Subscription terms
- A cancellation page
- A refund policy
- An email address and telephone number
- A physical contact address
Customers who pay can obtain access to online tests and reports. That supports the conclusion that an actual digital service exists.
The primary concern is whether consumers completely understand that paying a small amount for seven-day access can create a much larger recurring membership.
A service can be real and still generate serious complaints about advertising, subscription enrollment, renewal prices, duplicate transactions, cancellations, or refunds. An unexpected charge does not automatically prove fraud, but it should be investigated promptly.
How Much Does MyTraitsProfile Cost?
The current U.S. pricing page lists three primary options.
Seven-Day Full Access
- Initial price: $1.95
- Length: Seven days
- Renewal price: $39.95 every four weeks
- Renewal: Automatic unless canceled
28-Day Full Access
- Initial price: $39.95
- Renewal price: $39.95 every four weeks
- Renewal: Automatic unless canceled
Lifetime Access
- Current listed price: $99.95
- Renewal: Not presented as a recurring plan
Review Current MyTraitsProfile Prices
Prices, currencies, promotions, and available plans can vary by country and by the offer presented during checkout. Use the price shown on your own payment screen when investigating a particular transaction.
Understand that the current seven-day offer is not simply a one-time $1.95 personality report. Unless canceled, it converts into a $39.95 membership billed every four weeks. Take a screenshot of the complete checkout page before submitting payment.
Why Are People Calling MyTraitsProfile a Scam?
Recent complaints focus on the transition from the inexpensive test or report to the recurring membership.
Consumers have alleged:
- Believing they were paying only for one personality report
- Not expecting a $39.95 subscription charge
- Discovering the recurring terms only after submitting payment
- Being charged more than once
- Difficulty locating effective cancellation help
- Problems reaching customer service by telephone
- Dissatisfaction with the value or specificity of the test results
These statements are allegations from individual reviewers. They are not court rulings, government findings, or proof that every customer encounters the same problem.
What Do Current MyTraitsProfile Reviews Say?
As of August 27, 2026, the Trustpilot profile associated with the exact MyTraitsProfile.com domain had three published reviews. All three reviewers gave the service one star.
The complaints included allegations involving:
- A $1.95 payment followed by a $39.95 subscription
- Two charges associated with the same test or membership
- Difficulty canceling or reaching working telephone support
- A consumer seeing the recurring-billing notice immediately after paying
The Trustpilot profile is unclaimed and has only a small number of reviews. Trustpilot itself warns that the reviews may not represent every customer’s experience.
Read Current MyTraitsProfile.com Reviews
Does MyTraitsProfile Disclose the Subscription?
The current MyTraitsProfile pricing and checkout pages disclose the automatic renewal.
The checkout authorization currently states that the customer is paying for seven-day access and, unless canceled, authorizes a recurring membership charge every four weeks.
The checkout also provides links to the terms, privacy policy, and subscription policy. It identifies cancellation methods and asks the customer to authorize the recurring-payment arrangement.
That current disclosure is important when evaluating claims that no subscription terms exist.
It does not prove that every advertisement, landing page, earlier checkout configuration, or individual offer presented the information with equal clarity. It also does not determine what a particular customer noticed or understood when completing the purchase.
Why Did MyTraitsProfile Charge Me $39.95?
A $39.95 charge closely matches the current recurring membership price.
A typical billing sequence may be:
- You encounter a personality or self-discovery test online.
- You complete the assessment.
- You pay $1.95 for seven-day access to results and additional tests.
- A paid introductory-access period begins.
- The access automatically converts after seven days unless canceled.
- Your card is charged $39.95.
- Another $39.95 charge occurs every four weeks until cancellation.
Search your email for messages containing:
- MyTraitsProfile
- MyTraitProfile
- Personality test
- Assessment results
- Welcome
- Membership
- Subscription
- Order confirmation
Is MyTraitsProfile a Monthly Subscription?
The current formal billing period is 28 days, or every four weeks. That is not exactly the same as billing once per calendar month.
A four-week billing schedule can result in approximately 13 renewal charges during a 365-day period instead of the 12 charges generally associated with monthly billing.
At the current recurring price, 13 payments of $39.95 would total approximately $519.35. This calculation does not include the introductory charge, taxes, currency conversion, bank fees, or a different price presented to an individual customer.
The renewal date may also move earlier on the calendar from one month to the next. Look for transactions approximately 28 days apart instead of searching only for charges on the same date each month.
Why Did I Receive Two MyTraitsProfile Charges?
Recent reviewers have alleged duplicate transactions. The company’s Subscription Policy also says a purchase may sometimes be processed as more than one entry.
According to the published policy, one transaction might represent digital report generation or onboarding while another represents access to the ongoing service. The policy says the combined total should not exceed the amount disclosed at checkout.
Two entries do not necessarily mean that you were charged twice. One could also be a pending authorization that later disappears.
Investigate further if:
- Both transactions have fully posted
- The combined total exceeds the amount you authorized
- You see two separate $39.95 charges
- The charge repeats sooner than the expected billing interval
- You have only one account
- The merchant cannot explain the transactions
Save screenshots of both entries and ask MyTraitsProfile to identify what each transaction represents.
Why Does the Statement Say MyTraitProfile.com Without the “S”?
This is a particularly confusing part of the transaction.
The service website is:
MyTraitsProfile.com
However, the current checkout says charges may appear on a billing statement as:
mytraitprofile.com
The statement descriptor omits the second “s.” Consumers may therefore search for either:
- MyTraitsProfile charge
- MyTraitsProfile.com charge
- MyTraitProfile charge
- MyTraitProfile.com charge
A descriptor using the singular version does not automatically mean the charge is unrelated to a purchase made through MyTraitsProfile.com.
Are MyTraitProfile.com and MyTraitsProfile.com the Same Company?
Do not assume that the two active websites are legally identical.
As of August 2026:
- MyTraitsProfile.com, with the “s,” identifies its service provider as Aura Health in Sheridan, Wyoming.
- MyTraitProfile.com, without the “s,” identifies a different operator, Obsidian Commerce LLC in Lewes, Delaware.
The two websites use very similar branding and currently publish the same customer-service telephone number. However, their published legal documents name different operating companies.
Use the exact domain shown in your original advertisement, browser history, checkout page, welcome email, receipt, and cancellation confirmation when contacting support.
How to Cancel MyTraitsProfile
MyTraitsProfile currently provides three primary cancellation methods:
- Use the cancellation function in the Member Area
- Use the official online cancellation page
- Email customer support from the address associated with the account
Cancel a MyTraitsProfile Subscription
The online cancellation page asks for the email address associated with the membership. The site says cancellations submitted through this page are processed immediately.
You can also contact:
- Support email: support@mytraitsprofile.com
- Support phone: +1-318-712-9629
- Contact page: MyTraitsProfile Contact
After canceling:
- Save a screenshot of the completed cancellation.
- Save the confirmation email.
- Record the date and time.
- Keep any support correspondence.
- Monitor your payment account for additional charges.
Deleting an email, closing the website, or no longer using the tests does not cancel the membership. The published terms also say canceling a membership does not automatically delete the underlying account.
Does Canceling MyTraitsProfile Produce a Refund?
Not automatically.
Cancellation and refunds are separate requests.
The current policy says cancellation prevents future renewals when completed before the next conversion or renewal date. Fees already charged are generally treated as nonrefundable, although the company says refund requests may be considered individually and applicable law may provide additional rights.
To request a refund, email support@mytraitsprofile.com and include:
- The email address associated with the account
- The transaction date
- The amount charged
- A clear explanation of the problem
- The date you canceled
- Information about any duplicate charge
- A request for written confirmation
Do not send your complete card number, card-security code, online-banking password, or other sensitive financial information by email.
Can MyTraitsProfile Retry a Declined Charge?
Yes. The current Subscription Policy says unsuccessful recurring payments may be submitted again.
The policy also says:
- Multiple collection attempts may occur
- An unsuccessful payment does not automatically cancel the membership
- A third-party payment-recovery provider may become involved
- A recovery attempt may use a different statement descriptor
- A temporarily reduced or discounted renewal amount may be attempted
- Collection efforts may continue until the membership is formally canceled
This means an unexpected amount or unfamiliar descriptor could potentially be connected with a previously unsuccessful MyTraitsProfile renewal.
Do not assume that allowing a payment to fail cancels the service. Complete the formal cancellation process and save confirmation.
What Is a MyTraitsProfile Charge on My Credit Card?
A MYTRAITSPROFILE, MYTRAITPROFILE.COM, or similar transaction may represent:
- A $1.95 seven-day access plan
- A $39.95 recurring membership
- A $39.95 28-day access purchase
- A $99.95 lifetime-access purchase
- A localized price in another currency
- A payment retry
- A split transaction
- A purchase made by another authorized cardholder
- An unauthorized use of your payment card
For a detailed explanation of the transaction amounts, statement descriptor, renewal schedule, and charge-identification steps, see:
MyTraitsProfile Charge on Credit Card: $39.95 Subscription?
What If I Never Authorized the Charge?
If no one authorized to use the card recognizes the purchase, contact the card issuer using the telephone number on the back of the card or the bank’s official app.
Provide:
- The transaction date and amount
- The exact merchant descriptor
- Confirmation that authorized cardholders were asked
- Any response received from the merchant
- Evidence of cancellation
- Evidence of another charge after cancellation
The Federal Trade Commission recommends reviewing statements promptly and disputing billing errors or unauthorized transactions without delay.
FTC Guide to Disputing Credit Card Charges
A merchant’s subscription terms do not eliminate any consumer rights available under applicable credit-card, banking, or consumer-protection law.
What to Do If You Already Paid MyTraitsProfile
- Check the amount charged. Determine whether it was $1.95, $39.95, $99.95, or another amount.
- Look for multiple transactions. Determine whether each is pending or fully posted.
- Search your email. Locate the welcome message, receipt, and subscription terms.
- Identify the exact domain. Distinguish MyTraitsProfile.com from MyTraitProfile.com.
- Check the renewal date. Remember that the current membership renews every 28 days.
- Cancel the subscription. Use the official account or cancellation page.
- Save cancellation proof. Keep screenshots and emails.
- Request a refund separately. Cancellation alone does not automatically refund a processed charge.
- Monitor the account. Watch for retries, different descriptors, or another renewal.
- Contact your card issuer promptly if necessary. Report any unauthorized, duplicate, or post-cancellation charge.
How to Avoid Similar Personality-Test Subscription Problems
- Do not assume a test is completely free merely because it is free to begin answering questions.
- Locate the final price before providing payment information.
- Determine whether the payment unlocks one report or begins a membership.
- Look for trial-conversion and automatic-renewal language.
- Check whether billing occurs monthly or every four weeks.
- Read the cancellation deadline.
- Review the refund policy.
- Take screenshots of the advertisement and checkout.
- Save the receipt and welcome email.
- Set a reminder before the introductory period expires.
- Monitor the card after making a low-cost digital purchase.
FTC Guidance on Trials, Automatic Renewals, and Subscriptions
Frequently Asked Questions
Is MyTraitsProfile legit?
MyTraitsProfile operates a real website offering digital personality, career, behavioral, and relationship assessments. It publishes pricing, subscription terms, support information, and cancellation options. The primary concerns involve recurring billing, whether customers understood the subscription, alleged duplicate charges, cancellation, and refunds.
Is MyTraitsProfile a scam?
There is insufficient evidence to conclude that every MyTraitsProfile transaction is an outright criminal scam. However, recent reviewers have alleged unexpected subscription charges, duplicate transactions, and cancellation problems. Consumers should proceed cautiously and read the recurring-payment authorization before paying.
Why did MyTraitsProfile charge me $39.95?
The current seven-day plan costs $1.95 and automatically renews for $39.95 every four weeks unless canceled. A $39.95 charge may therefore be the first renewal after the introductory period.
Does MyTraitsProfile charge every month?
The current membership renews every 28 days, or every four weeks. This differs from billing once per calendar month and can produce approximately 13 renewal charges during a year.
Why does my statement say MyTraitProfile.com?
The current MyTraitsProfile.com checkout says the charge may appear as mytraitprofile.com without the second “s.” Check your receipt and browser history to determine which website you used.
How do I cancel MyTraitsProfile?
Cancel through your Member Area, use the official cancellation page at MyTraitsProfile.com/cancel-sub, or email support@mytraitsprofile.com from the email address associated with the membership.
What is the MyTraitsProfile customer service number?
The current contact page lists +1-318-712-9629. Verify the number against the official website before providing account information.
Can I get a refund for the $39.95 charge?
The published policy says refunds are not guaranteed and are considered individually except where applicable law requires otherwise. Submit a separate refund request explaining the charge and preserve all correspondence.
Does canceling MyTraitsProfile delete my account?
No. The current terms say membership cancellation does not automatically delete the account. Account deletion must be requested separately.
Can MyTraitsProfile retry a declined payment?
Yes. Its published Subscription Policy permits additional collection attempts. It also says certain recovery attempts may appear under a different merchant descriptor.
What is the $99.95 MyTraitsProfile charge?
The current U.S. pricing page lists lifetime access for $99.95. Review your receipt to determine whether you selected lifetime access rather than a recurring membership.
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Have You Used MyTraitsProfile?
If you completed a MyTraitsProfile assessment, sharing the non-sensitive details of your experience may help other consumers understand the current offer.
- Where did you see the personality-test advertisement?
- Did the advertisement say the test was free?
- How much did you expect to pay?
- How much were you charged?
- Did you understand that the $1.95 payment began seven-day access?
- Did you see the $39.95 renewal disclosure before paying?
- Did you receive more than one charge?
- What merchant name appeared on your statement?
- Were you able to cancel?
- Did you receive cancellation confirmation?
- Did you request a refund?
- Was the refund approved?
- Did the test results provide useful information?
Please do not post your full name, home address, telephone number, email address, account login, test results, order number, payment-card information, bank information, passwords, or other sensitive personal information in the comments.
Page researched and reviewed: August 27, 2026.
Disclaimer
ThinkItsAScam.com is an independent consumer-information website and is not affiliated with MyTraitsProfile, MyTraitsProfile.com, MyTraitProfile, MyTraitProfile.com, Aura Health, Obsidian Commerce LLC, Trustpilot, the Federal Trade Commission, any payment processor, recovery provider, card network, bank, or other organization mentioned in this article.
This article summarizes publicly available website information, current pricing and subscription terms, consumer guidance, and user-submitted reviews. Reviews and complaints reflect individual allegations and experiences. They are not court rulings, government findings, or proof that every customer will have the same experience.
This article does not make a legal determination that MyTraitsProfile operates a fraudulent business or that any particular transaction was authorized or unauthorized. Prices, trial periods, renewal amounts, billing intervals, statement descriptors, websites, operators, contact information, cancellation methods, and refund terms can change. Verify the current terms applying to your individual purchase.
This article provides general consumer information and is not legal or financial advice. Contact your financial institution directly regarding a private transaction, billing dispute, or unauthorized charge.
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