Think It's a Scam

Searching for “Fig Lending scam,” “Fig Loans scam,” “is Fig Loans legit,” or information about an unexpected Fig Lending call or loan offer? There is a real U.S. lender called Fig Loans, but consumers should verify unexpected loan calls, texts, emails, and payment requests before providing personal information or sending money.

The name can also cause confusion. Fig Loans and Figure Lending are different companies, and someone using the informal name “Fig Lending” may be referring to Fig Loans, Figure Lending, or an unrelated caller.

Quick Verdict

Fig Loans is a real lender, not a fake-company scam. However, that does not mean every call, text, email, website, or loan offer using the Fig name is genuine. Fig's own consumer guidance warns about suspicious messages requesting transaction fees or cash deposits. Verify the lender independently and review the APR, repayment schedule, and total cost before accepting any loan.

Share Your Fig Lending or Fig Loans Experience ↓

On this page: What is Fig Lending? · Scam or legit? · Calls and messages · Rates and APR · Application information · Reviews and complaints · Official contact information

What Is Fig Lending?

Consumers searching for “Fig Lending” are often looking for information about Fig Loans, an online lender offering small installment loans.

Fig says its lending program began in 2014 and was developed with input from nonprofit financial coaches. Its loans are designed as alternatives to traditional short-term payday loans.

A Fig Loan is an installment loan repaid through scheduled payments rather than a single payday-style balloon payment. Fig says the average term is approximately four months, although loan amounts, terms, availability, and pricing vary by state.

Fig also says it reports payment activity to Equifax, Experian, and TransUnion.

Fig Lending vs. Fig Loans vs. Figure Lending

These names are easy to confuse.

Fig Loans is the small-dollar installment lender discussed in this article.
Fig Tech Inc. appears in public business records associated with the Fig Loans name.
Figure Lending is a separate financial company offering products such as home-equity lending.
“Fig Lending” is not necessarily enough information to identify which company contacted you.

If a voicemail or caller only says “Fig Lending,” ask for the company's complete legal name, website, email address, loan amount, and application reference before providing information.

Is Fig Loans Legit or a Scam?

Fig Loans appears to be a legitimate U.S. lender. Fig states that it is licensed and regulated in the states where it offers loans.

As of September 2026, Fig says its loans are available to residents of:

Florida
Missouri
Ohio
Texas
Utah
Wisconsin

That establishes that there is a real Fig Loans business. It does not establish that every communication using the Fig name is authentic.

Several different situations are possible:

You actually submitted an application through Fig Loans.
Fig is contacting you about an existing loan or application.
You applied through another loan website and your information was shared with marketers or lenders.
A caller is using a similar company name.
A scammer is impersonating Fig Loans.
The message may actually concern the unrelated company Figure Lending.

Why Is Fig Lending Calling Me?

If you recently applied directly with Fig Loans, a communication about your application may be legitimate. Fig says most application decisions are made within one business day and identifies notifications@figloans.com as an email address used for loan decisions.

If you never applied for a Fig Loan, an unexpected call stating that your application has been approved or is in its “final stage” deserves additional investigation.

Do not assume the caller is legitimate just because the person knows your name, phone number, email address, approximate credit profile, or that you recently searched for a loan.

The FTC warns that scammers can obtain information about people who have searched for or applied for loans and then contact them with fraudulent loan offers.

Fig Lending Loan Approval Scam Warning

A common loan scam begins with a call, text, or email saying you have been approved for financing.

The supposed lender may then claim that you need to pay something before the loan can be deposited, such as:

A processing fee
An insurance payment
A bank transaction fee
An activation fee
A verification deposit
A release fee
A credit-improvement payment

A Fee to Release Your Loan Is a Major Warning Sign

The FTC warns about advance-fee loan scams in which someone promises financing but requires payment before releasing the money. Fig's own support information also warns that it will not ask consumers through its social channels to send bank transaction fees or other cash deposits.

Read our Advance-Fee Scam Warning for more examples of this tactic.

How to Verify a Fig Lending Call, Text, or Email

Do not rely on caller ID. Phone numbers and caller names can be spoofed.
Do not call a number simply because it was provided in the voicemail.
Go directly to FigLoans.com rather than clicking an unexpected link.
Sign in to your existing Fig account if you actually submitted an application.
Compare the message with your application status.
Contact Fig through its published support channels.
Do not send an advance payment to unlock loan funds.

If the caller claims to represent another company called Figure Lending, verify that company separately. Do not assume Fig Loans and Figure are interchangeable names.

How Much Does a Fig Loan Cost?

This is an important part of determining whether a loan is appropriate even when the lender itself is legitimate.

Fig states that the cost of a loan depends on the borrower's state and the size and terms of the loan. The company says it does not charge application fees, late fees, late interest, or fees for rescheduling eligible payments.

However, Fig loans can carry high APRs.

For example, Fig's website currently displays an illustrative comparison involving a $300 loan with an estimated 190% APR. Fig states that actual borrowers may receive a lower or higher APR and different loan sizes or repayment terms.

A 190% APR does not mean you pay 190% of the loan amount when borrowing for only a few months. APR annualizes the cost so consumers can compare different forms of credit.

Before accepting any Fig Loan, review:

Amount borrowed
APR
Finance charge
Number of payments
Payment amount
Total amount you will repay
Automatic-payment authorization

A real loan can still be expensive. Compare the total cost with other options before signing.

Is Fig Loans a Payday Loan?

Fig describes its product as an installment loan and payday-loan alternative, not a traditional single-payment payday loan.

A traditional payday loan is commonly due in one lump sum on or around the borrower's next payday. A Fig Loan is generally repaid through multiple scheduled installments.

That distinction does not make APR irrelevant. The Consumer Financial Protection Bureau recommends comparing APR when evaluating different types of short-term and installment credit.

Why Does Fig Loans Ask for My SSN and Bank Information?

Fig's official application guidance says an applicant may need:

A Social Security number
A telephone capable of receiving text messages
An eligible bank account
Income and transaction-history information used in underwriting

The fact that a real lender requires identity and financial information does not mean you should provide those details to an unexpected caller or unfamiliar website.

Start at the official Fig Loans website yourself. Do not enter your Social Security number, banking credentials, debit-card information, or verification codes into a page opened from an unsolicited text, email, advertisement, or voicemail.

Does Fig Loans Check Credit?

Fig says its underwriting evaluates multiple factors rather than relying only on a traditional credit score. Application approval is not guaranteed.

The company also reports Fig Loan payments to the three major credit bureaus. That means missed or late payments may potentially affect your credit history as well as successful repayment.

Do not assume a loan will automatically improve your credit score simply because payments are reported.

Can Fig Loans Automatically Withdraw Payments?

Fig's online support materials discuss electronic payments and linked bank-account information. Review the Electronic Funds Transfer authorization and your payment schedule before accepting the loan.

Keep enough money available for scheduled payments when using automatic withdrawal. A lender may not charge its own late or NSF fee while your bank can still potentially charge an overdraft or insufficient-funds fee depending on your account.

If you believe a withdrawal was incorrect, preserve your bank records and contact both Fig and your bank promptly.

Fig Loans Reviews and Complaints

The Better Business Bureau maintains a profile for Fig Tech Inc. that lists Fig Loans as an alternate business name.

As of September 16, 2026, that profile reported 9 complaints during the previous three years, including 3 closed during the previous 12 months.

Complaint categories included:

Service or repair issues
Billing issues
Customer-service issues
Sales and advertising issues

Published consumer allegations have included disputes concerning credit reporting, application decisions, documentation, customer service, and account information.

Complaints Do Not Automatically Mean a Company Is a Scam

BBB complaints and online reviews describe individual consumer experiences and allegations. They can identify issues worth investigating, but they do not by themselves prove that a lender is fraudulent or that every consumer will have the same experience.

Fig Lending Scam Warning Signs

Treat a Fig Lending or Fig Loans communication as suspicious if someone:

Guarantees approval before reviewing your application.
Claims you must pay money before the loan can be released.
Requests gift cards or cryptocurrency.
Requests payment to an individual's Cash App, Zelle, Venmo, or personal bank account.
Asks for your online banking password by phone or text.
Requests a one-time security or authentication code.
Uses an email address or website that only resembles Fig Loans.
Says you applied for a loan when you did not.
Refuses to provide written loan terms.
Creates extreme urgency and says the offer will disappear unless you pay immediately.

What If I Never Applied for a Fig Loan?

If someone contacts you about a Fig application you never submitted, do not simply confirm your Social Security number, date of birth, bank account, or other identity information to “cancel” the application.

Instead:

Save the message, caller number, email address, and website.
Contact Fig Loans independently through its official support information.
Review your credit reports for unfamiliar activity.
Consider a fraud alert or credit freeze if you believe someone used your identity.
Change passwords if you entered credentials into a suspicious website.

What If You Paid a Fake Fig Lending Caller?

Act quickly if you sent money to someone you now believe was impersonating Fig Loans.

Contact your bank, card issuer, payment app, wire service, or cryptocurrency exchange immediately.
Ask whether the transaction can be stopped, recalled, frozen, or disputed.
Save all text messages, emails, voicemails, receipts, phone numbers, and website addresses.
Change any passwords entered on the suspicious site.
Monitor your financial accounts and credit reports.
Report the incident to the Federal Trade Commission.

Official Fig Loans Contact Information

Official website: FigLoans.com

Customer support email: service@figloans.com

Customer support text: 832-803-0990

Application decision email: notifications@figloans.com

Important: Find current contact information by starting at the official Fig Loans website rather than relying on a callback number supplied in an unexpected voicemail.

Official Consumer Resources

Related TIAS Scam Warnings

Fig Lending and Fig Loans Questions

Is Fig Lending a scam?

If you mean Fig Loans, the company itself appears to be a legitimate lender. However, an individual caller, text, email, advertisement, or website using the Fig name still needs to be verified.

Is Fig Loans legitimate?

Yes. Fig Loans is an operating installment lender that states it is licensed where it conducts lending. Public business records also identify Fig Tech Inc. with Fig Loans as an alternate name.

Why is Fig Lending calling me?

A legitimate contact could concern an application or existing account. If you did not apply, or if the caller demands an upfront payment before funding, independently verify the communication before providing any information.

Does Fig Loans charge an upfront fee?

Fig states that it does not charge an application fee. Be cautious if someone claims that you must send a transaction, insurance, activation, processing, or release payment before your Fig loan funds can be deposited.

Does Fig Loans have high interest rates?

Fig's rates depend on the state and loan terms. Its website currently uses a 190% APR in one illustrative $300 loan example. Read the actual loan agreement and compare the APR and total repayment amount before accepting an offer.

Does Fig Loans report to credit bureaus?

Fig says it reports payment activity to Equifax, Experian, and TransUnion.

Is Figure Lending the same as Fig Loans?

No. Figure Lending and Fig Loans are separate companies. Verify the complete company name when researching an unexpected loan communication.

Have You Been Contacted by Fig Lending or Fig Loans?

Share the non-sensitive details of your experience below. Your report may help other consumers determine whether current Fig Lending calls, loan offers, emails, texts, and websites are genuine.

Did you apply for a loan before being contacted?
Did the caller identify the company as Fig Lending or Fig Loans?
What did the message say about your application?
Were you asked to pay a fee before receiving loan funds?
Were you directed to FigLoans.com or another website?
Were you able to verify the communication with Fig?
If you accepted a Fig Loan, were the APR and repayment terms clearly disclosed?

Please do not post your phone number, email address, home address, Social Security number, bank-account information, loan number, debit-card number, passwords, authentication codes, or other sensitive personal information.

Page researched and reviewed: September 16, 2026.

ThinkItsAScam.com is an independent consumer-information website and is not affiliated with Fig Loans, Fig Tech Inc., Figure Lending, any lender, credit bureau, payment processor, or government agency. Fig Loans appears to be a legitimate lender. This article discusses how to verify communications using the Fig name, understand loan costs, review public complaints, and recognize possible impersonation and advance-fee scams. It does not accuse Fig Loans or its employees of operating the scams described. Loan availability, rates, APRs, contact information, underwriting requirements, and policies can change and may vary by state and applicant. This article is for general consumer education and is not legal, credit, or financial advice.